How it works

From search to your first session.

Verified experts, live online sessions, card payment. Five steps on Tutora and you're learning.

  • Our team reviews every application
  • Card payment through Stripe
  • A clear cancellation rule
Sample data
  1. 1Search
    Business EnglishOnline
    Eszter SzabóEnglish teacher · Budapest · online
    9,000 Ft
  2. 2Expert
    0:44
    Eszter SzabóEnglish teacher · Budapest · online
    Business EnglishExam prep
    9,000 Ft/ sessionBook
  3. 3Time
    Tuesday 27 October
    09:0010:3016:0017:3019:00
    In your time zone
  4. 4Booking
    Booking confirmedTuesday 16:00 · online · 9,000 Ft
    • Confirmation by email
    • Free cancellation until 26 October, 16:00
  5. 5Reminder
    Your Business English class starts in 30 minutes16:00 · Tutora Live Classroom
    Join Classroom Now
    Reminders 30 and 15 minutes before the session starts
  6. 6Classroom
    Live

    I'm sharing my screen – let's look at slide 3 together.

    Runs in your browser, nothing to download
01Step by step

Five screens to your first session.

The same expert and the same session, from start to finish. Scroll, and the phone follows along.

  1. Step 1 of 5: Search by topic, price or format.

    Filter by category, price, online or in person – or tell the AI assistant what you're after and let it suggest an expert.

    No sign-up or subscription fee for learners
  2. Step 2 of 5: See who's teaching.

    The profile shows who's teaching: their services, prices and free times. If they have an intro video, you can watch it before you book: you hear their voice and see how they explain things.

    You can message them before you book
  3. Step 3 of 5: Pick a time from their calendar.

    No back-and-forth messages. You see when they're free over the coming weeks and pick a time with one tap, in your own time zone.

    Times are shown in your own time zone
  4. Step 4 of 5: Pay by card. Done.

    You pay by card when you book, through Stripe. No cash, no bank transfers, no “we'll sort it out later”.

    Your booking shows the cancellation deadline
  5. Step 5 of 5: The session runs in your browser.

    Tutora's online classroom puts video, screen sharing and chat in one place. Nothing to download, no extra app – the link to join is in your booking.

    A camera and a microphone are all you need
Sample dataOnline classroom · video, screen sharing, chat
02If plans change

When do you get your money back?

One rule, one line. Every service has a cancellation deadline: 24 hours before the session by default, 48 for some services. Cancel by then and you get the full price back, automatically.

Timeline from booking to the start of the session
The expert's setting
  1. You bookPay by card, through Stripe.
  2. 24 hoursthe cancellation deadlinebefore the session starts. Experts can also set 48 hours. Cancel by then and you get the full price back automatically.
  3. The session startsIf the expert doesn't show up to an online session, you get the full price back automatically.

Sample dataIn the sample booking above: cancel free until 26 October, 16:00.

You cancel before the deadline
Full refund.

Automatically – you don't have to ask.

Automatic
You cancel after the deadline
No refund.

The expert has already set that time aside for you, which is why your booking always shows the deadline.

Shown on your booking
The expert doesn't show up
Full refund.

For an online session you get the full price back automatically. For an in-person session, report it in the app and we'll look into it.

Online: automatic
03Who gets on Tutora

What do we check before an expert goes live?

Not a form and a tick box. A person on our team reviews every application by hand, and we don't accept everyone. The “Verified expert” badge goes to experts whose application we've approved.

  1. Qualifications

    Diplomas and certificates: we check what stands behind what they teach.

    diplomas, certificates
  2. Experience

    Their track record: what they teach, to whom, and for how long. Paper alone isn't enough.

    professional background
  3. Subject area

    What they teach and in which languages: their subject area, rates, teaching languages and time zone.

    what they teach, in which languages
  4. Manual approval

    A person on our team decides, not an algorithm. We don't accept everyone.

    our team decides
  5. Only thenVerified expert

    The badge means the same thing on every profile: our team reviewed and approved the application.

04On Tutora today
  • 76verified experts on Tutora
  • 9categories, from languages to career coaching
  • 66active services – experts always set their own prices
Live from the site
05Through Tutora or on your own

What does Tutora take care of?

You can arrange a lesson yourself. Here's what comes with a booking on Tutora – and what's left to you when you sort everything out on your own.

Through Tutora or on your ownBooking on TutoraArranging it yourself
The expertA verified expert with a detailed profileYou check out who you'll learn from
SchedulingA bookable calendar, no back-and-forthYou agree a time by message
PaymentCard payment through StripeYou agree how and when to pay
Where it happensA built-in online classroomYou pick a video-call tool together
If plans changeA cancellation rule and refunds, set in advanceYou agree what happens if someone cancels
AI assistant

Tell us your goal. We'll suggest an expert.

Describe what you want to achieve. The assistant picks from Tutora's verified experts and shows you why they fit.

For example, you could ask
  • “I'm taking a B2 English exam in January and need help preparing.”
  • “I'd like to start piano as an adult, from the very basics.”
  • “I have a job interview coming up – help me prepare.”
No sign-up needed to search.Ask the assistant
06Questions

What learners ask us.

Can't find your answer? Write to us and we'll help. Contact

How much does a session cost?

Experts set their own prices, and you see the price on the service page before you book. There's no sign-up or subscription fee for learners: you only pay for the sessions you book.

How do I pay?

By card, when you book, through Stripe. The invoice is issued by the expert.

What happens if I need to cancel?

Cancel by the service's cancellation deadline – 24 hours before the session by default, 48 hours for some services – and you get the full price back automatically. After the deadline there's no refund.

What if the expert doesn't show up?

For an online session we refund the full price automatically. For an in-person session, report it in the app and we'll look into it.

Do I need to download anything?

No. The session runs in your browser, and the link to join is in your booking. A camera and a microphone are all you need.

How do you verify experts?

A person on our team reviews every application by hand: qualifications, certificates, work history and subject area. We don't accept everyone. The “Verified expert” badge goes to experts whose application we've approved.

Start with your first session.

Browse the experts and book a time that suits you. You only need to sign up when you book.

Free for learners · card payment · a clear cancellation ruleAre you an expert?