Review the profile
Check badges, the introduction, service details, pricing and availability before choosing.
Safety & trust
Safer connections. Clearer decisions.
Tutora supports learners and experts with several connected safeguards: controlled access, documented bookings, payments through Stripe, and built-in reporting and support routes.
Expert review
An expert profile can become active only after an application and team approval. A verified badge reflects the current status held by Tutora.
Protected payment flow
Card payments take place on Stripe's checkout. Card details do not enter the Tutora application, while booking and payment status remain traceable.
An in-platform record
Bookings, messages and status changes stay together, making it easier to understand what happened if support is needed.
Report and block controls
Users can report suspicious or rule-breaking behaviour and block people they no longer wish to interact with.
How the journey protects you
From discovery to a completed session
Safety is not a single badge. It is a sequence of steps you can verify.
Book on Tutora
An in-platform booking records the time, delivery mode, price and current status of the session.
Pay with Stripe
Stripe handles payment details. Always begin payment from Tutora's official booking flow.
Communicate and get help
Keep important arrangements on the platform. If something feels wrong, report it or contact support.
Scam prevention
Pause when someone tries to move you off Tutora.
Pressure, requests for secrecy or insistence on off-platform payment can be warning signs.
- Do not send money by bank transfer, cryptocurrency, gift card or an unfamiliar payment link.
- Never share your password, one-time code or full card details in a message.
- Do not let urgency or an exceptional offer push you into an immediate decision.
- Before signing in or paying, check the address bar to make sure you are on tutora.hu.
Safety is shared
Tutora provides safety tools and review processes, but no marketplace can remove every risk. Your own informed decisions remain an important part of staying safe.
Use a strong, unique password and never hand your account to someone else.
Read the service and cancellation terms before booking.
Choose in-person meeting locations carefully.
For a participant under 18, guardians should arrange suitable supervision.
Frequently asked safety questions
What does the verified expert badge mean?+
It means Tutora approved the expert's application and the applicable verification requirements. It is not a guarantee of a particular outcome, so always review the full profile and service description before booking.
Does Tutora see or store my card details?+
Stripe handles card-payment details on its own checkout; those details do not enter the Tutora application. Tutora keeps the booking and transaction status information needed to operate the service.
What should I do if someone asks for off-platform payment?+
Do not pay. Keep the messages, report the user and tell Tutora support. Off-platform payments do not have the same Tutora booking record or support path.
How can I report or block someone?+
Use the report or block action where it is available in the user experience. If you cannot find it, send the details to support through the Contact page.
A safer route to the right expert.
Compare profiles, book on-platform, and reach out whenever something does not feel right.