How Do Payments Work?

When Am I Charged?

Payment is processed when you confirm a booking.

What Payment Methods Are Accepted?

We accept all major credit/debit cards.

Refunds

Cancellations made 24h+ in advance receive a full refund.

Platform Commission

Tutora's commission depends on the expert's plan: Free 15%, Pro 7%, Premium 7%. It is automatically deducted at checkout — learners always pay the listed price.

When Does the Expert Get Paid?

After a class is completed, earnings clear a 24-hour internal hold, then Stripe pays them out to the expert's bank account on its automatic schedule (typically T+2 to T+7 business days).